Customer Service Consultant

Job No: Red1326
Location: Richmond

Be part of an awarding winning team where hard work is actually recognised not only by management but by your peers as well. 

Red Energy is a 100% Australian owned and operated company based in East Richmond. Our modern building with ‘end of trip’ facilities and rooftop barbecue area is conveniently located amongst cafes and public transport. Fancy a game of tennis? Take advantage of our onsite tennis court and practice your ground-strokes!. Our Tribe is growing bigger and we are looking for customer service superstars from retail, call centres and hospitality backgrounds to join our team. 

Our customer service consultants are the voice of our business and take a variety of enquiries from our customers. Having the ability to deliver quality customer service coupled with impeccable problem solving skills will see you succeed in this role. 

This role could be your next step in your career as it offers a variety of tasks. No two days will ever be the same as you will be working in a face paced environment with a supportive team. We believe in your growth and progression which means you will be receiving ongoing coaching and training.

In this role you will be available to work on a 10 week rotating roster between the hours of 8:00am - 8:30pm Monday to Friday, and the occasional Saturday between 9:00am - 5:30pm.

Once you become a confident Consultant and performing at your best, there is also an opportunity to work from home.

Plus you get to enjoy these awesome benefits!

  • Competitive base salary with bi-annual salary reviews and a performance based incentive bonus every 6 months
  • Two additional paid days off per year (Good Life Leave)
  • An extra 4 weeks of annual leave repaid from your salary (Lifestyle Leave)
  • No work on Sundays, Christmas Day or Boxing Day!

What would you need:

Customer Service experience. Retail, hospitality, administration - as long as you have worked for over 12 months in a customer facing role, we want to hear from you!


Sounds great? We have a start date in September 2019, so apply now and you could be part of the Red team.

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