Customer Service Consultant

Job No: Red1338
Location: Richmond

The Customer Service Team at Red Energy is growing and is looking to hire the next generation of customer focused champions.

We don’t treat our customers or employees like numbers, here at Red Energy we are a team. Your growth and success is important to us. 

If you’re looking for a fresh start at a company that values its employees and has a company culture that is second to none, this role could be for you.You will be part of a supportive and fun team working in an open plan office with paid onsite parking options  and facilities that are the envy of a lot of other businesses in Melbourne! 

With spring around the corner take advantage of our tennis court and rooftop BBQ area and lounge chairs. Red Energy is located in the heart of East Richmond with public transport to the door and countless cafes and restaurants just a stone throw away. 

We pride ourselves on first call resolution and getting it right the first time. We’re all about the customer experience here at Red Energy. This role is varied and offers you the opportunity to solve complicated problems and make a difference.

You will have strong customer customer service skills from retail, hospitality or an administrative background. You bring the skills and drive and we will give you the ongoing training and support that will see you succeed in your role. Once you become proficient in working independently there is the option to work from home.

In this role you will be available to work on a 10 week rotating roster between the hours of 8:00am - 8:30pm Monday to Friday, and the occasional Saturday between 9:00am - 5:30pm.

    Also all Red Energy employees enjoy the following benefits;

  • Competitive base salary with bi-annual salary reviews and a performance based incentive bonus every 6 months
  • Two additional paid days off per year (Good Life Leave)
  • An extra 4 weeks of annual leave repaid from your salary (Lifestyle Leave)
  • No work on Sundays, Christmas Day or Boxing Day!


Sounds great? We have a start date in October 2019, so apply now and you could be part of the Red team.

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